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DevOps and cloud · 4 technologies

Reliability — you find out before your customers do.

Uptime is not luck. I set up monitoring that alerts the right person, backups that are tested by actually restoring them, SSL that renews itself, and logs you can search when something goes wrong at 2 am.

Technologies
Monitoring and alerts · Backups and restore drills · SSL and DNS · Log management
Support
Build · fix and maintain · upgrade and migrate · audit and advise
Typical
Uptime, error and performance monitoring with alerts to WhatsApp, email or Slack
Pricing
Fixed price, or hourly from $10 by stack
Team
Me, plus a vetted team of 50+ for larger builds, 90% with 10+ years' experience
Start
Usually within one working day of agreeing the scope

01 — What I do with Reliability

build, fix, upgrade, audit

Build

01

New Reliability work from requirement to production: uptime, error and performance monitoring with alerts to WhatsApp, email or Slack; Automated backups with scheduled restore tests; Centralised logs and error tracking with Sentry-style tools.

Fix and maintain

02

The usual problems in existing Reliability systems: finding out from a customer that the site is down, and a backup that turns out to be empty.

Upgrade and migrate

03

No monitoring to full observability, manual backups to automated verified ones, log files to searchable logs.

Audit and advise

04

A code, security, performance and SEO audit of your Reliability system, with a written plan you can act on with or without me.

02 — Technologies

what each one is for

Monitoring and alerts

Uptime, errors, queues and resources watched around the clock.

Backups and restore drills

Daily backups, off-site copies, tested restores.

SSL and DNS

Automatic certificates and sane DNS.

Log management

Searchable logs and error tracking.

03 — Typical projects

what people usually ask for

Reliability work
that actually gets ordered.

Three shapes most Reliability engagements take. Yours may be a fourth; describe it and I will tell you honestly whether it fits.

  • Uptime, error and performance monitoring with alerts to WhatsApp, email or Slack
  • Automated backups with scheduled restore tests
  • Centralised logs and error tracking with Sentry-style tools

04 — Questions

about Reliability work

What should alert us, and what should not?

Downtime, errors affecting users, failed backups and queues backing up. Not every warning; alert fatigue is how real alerts get ignored.

How often should backups be tested?

Monthly at least, automatically if possible. A restore that has never been tried is not a plan.

How is Reliability work priced?

A fixed price for a defined scope, or hourly from $10 depending on the stack, always with a written estimate before any work starts.

How do we start?

Send a short description of what exists and what you need. You get a reply within one working day with questions, then a scope or an estimate.

06 — Start

describe the Reliability project

Got a Reliability project?

Tell me what exists, what you need, and the deadline if there is one. I reply within one working day with questions, then a scope or an estimate.

Ahmedabad, India · IST (UTC+5:30) · --:-- IST · Mon–Fri 09:00–18:00 IST · US & EU overlap daily

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